Who we are
What we do
Mission
To help public institutions in South-East Europe become more effective, accountable and digital — using every mandate as an opportunity to leave behind institutions that are stronger than we found them.
Vision
A region where public services are trusted by citizens, revenue systems are fair and efficient, and public safety infrastructure meets the European standard.
Values
- Integrity - we decline assignments we cannot deliver well; we do not inflate CVs.
- Evidence - recommendations are backed by data, not by consultant intuition
- Institutional respect - we advise, the counterpart decides
- Local presence we live and work in the region we serve
How we work
Every deliverable is peer-reviewed by a senior expert who is not on the delivery team
Procurement is handled in line with PRAG (EU) and relevant World Bank procurement policy; data handling meets GDPR and the Serbian Law on Personal Data Protection
Reports are written for the reader who has to act on them — the ministry, the DG, the EUD — not for the consultant who wrote them
Team
Incetra operates with a small permanent core and a roster of senior long- and short-term experts. Leadership combines 20+ years of experience in public-sector reform with direct knowledge of the regulatory environment in Serbia and the Western Balkans.
Leadership
Vojislav Simić is the Managing Director of Incetra d.o.o., the firm he has led since 2012. He is a lawyer by training (LLB, University of Belgrade) with executive education from London Business School and is a certified PRINCE2 Practitioner. Over more than twenty years in the field, he has built a body of work at the intersection of legal reform, project management, and the technology that modernises public administration.
He has served as Team Leader, Project Manager, and Key Legal Expert on assignments for the Ministry of Finance, Ministry of Interior, Ministry of Justice, and other Serbian institutions, on programmes financed by the European Union, the World Bank, USAID, GIZ, and the Council of Europe. His hands-on experience covers the full sweep of Incetra’s three practices: the Serbian e-invoicing framework (SEF) and VAT-return reform, the design of the national 112 emergency support system, integrated border management, and e-Government services.
Vojislav works in Serbian, English, and German. He has delivered assignments in Serbia, Turkey, and North Macedonia, and represents Incetra in consortia with leading European implementing firms.
