THIS POLICY IS APPLICABLE FROM THE DATE SHOWN ON THIS PAGE.

This is the Privacy Policy (or Privacy Statement) for incetra.rs, accessible from https://incetra.rs. By using the website https://incetra.rs (the website) you agree with this policy. This Privacy Policy is applicable for https://incetra.rs and for all sub-sites of https://incetra.rs. A sub-site of https://incetra.rs is a site that can be accessed from a URL having the form of https://incetra.rs/SUBSITE-NAME. Within this privacy policy we can refer incetra.rs and all of its sub-sites as "incetra.rs" or as "website".

IT IS THE SOLE RESPONSIBILITY OF YOU (THE USER OF THIS WEBSITE AND/OR OF ANY OF THE SUB-SITES) TO READ THIS PRIVACY POLICY. BY CONTINUING USING THIS WEBSITE AND/OR ANY OF THE SUB-SITES YOU AGREE WITH THIS PRIVACY POLICY.

This Privacy statement explains what information we gather about you, what we use that information for, and who we give that information to. It also sets out your rights in relation to your information and who you can contact for more information or queries.

This Privacy statement describes how INCETRA handles personal information collected through the site incetra.rs that link to this Privacy statement (“the Website”). By using the Website and providing personal information to INCETRA, you acknowledge you have read this Privacy statement, and, to the extent your consent is necessary and valid under applicable law, you consent to the collection and use of such personal information by INCETRA in accordance with this Privacy statement. In this Privacy statement, your information is sometimes called “personal data” or “personal information”. We also sometimes collectively refer to handling, collecting, protecting or storing your personal information as “processing” such personal information.

The law allows us to process your personal data in the way we do because the processing is:

• necessary for the purposes of the legitimate interests that we pursue, which are:
  • to run and administer our business
  • to provide you with our services and products
  • to evaluate, develop or improve our services and products
  • to keep you informed about relevant products and services you are using
  • to provide you with an efficient and smooth customer experience
• necessary for the performance of our contract with you
• necessary to satisfy any legal and regulatory obligations to which we are subject, or permitted by you because you have given us consent.

The website may contain links to other sites, including via social media buttons. While we try to link only to websites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other websites and a link does not constitute an endorsement of that website. When you link to third-party sites, INCETRA’s privacy practices no longer apply. We advice you to review each site privacy policy before disclosing any personally information.

We may collect, record and use personal information in electronic form and will hold and process your personal information in accordance with the Data Protection Legislation and as set out in this Privacy Policy. The personal data we collect and process may include:

• Your name
• Your contact information:
  • email address
  • telephone number
  • address
• Your social account information (LinkedIn, Facebook or Twitter)

We do not collect sensitive information (such as race, ethnic origin, political opinions, religious or philosophical beliefs, physical or mental health, genetic data, biometric data, sexual orientation, criminal records) through the Website. Our policy is to collect the minimum personal information in order to be able to provide you with quality services. We do not use cookies to collect additional information about you but we may use cookies to provide you with improved quality of services. We are fully aware of the importance of protecting children’s privacy in the online environment. The content published on our website is not designed and directed at children. We never knowingly collect, maintain or process personal information about individuals under the age of 18.

Your personal information is collected by filling in forms on the website or by corresponding with us by phone, messenger, e-mail or by using the social buttons on the website. We may receive information about you from other sources, including publicly available databases and combine this data with information we already have about you. This helps us to provide services that may be of your interest. In addition, with regard to each of filling in of any form on the website, we may collect certain information (e.g.: date/time stamp, IP address).

The purpose for collecting your personal information is to be able to communicate with you and to provide you with the services that are available on the website and on any of its sub-sites. We will not use your personal information for other purposes and we will not transfer/give/sale your personal information to third parties. We may disclose personal information to third parties under the following circumstances:

• when explicitly requested by you
• for regulatory compliance purposes

We may also disclose your personal information to law enforcement, regulatory and other government agencies as required by and/or in accordance with applicable law or regulation.

INCETRA IS USING THE SERVICES PROVIDED BY THE MAJOR GLOBAL TRUSTED CLOUD PLATFORMS. AS A CONSEQUENCE, IT IS POSSIBLE THAT PERSONAL INFORMATION COLLECTED THROUGH INCETRA TO BE STORED ON THOSE GLOBAL PLATFORMS, ACCORDING TO THEIR OWN POLICIES. WHENEVER IS TECHNICALLY POSSIBLE WE ALWAYS CHOOSE TO STORE PERSONAL INFORMATION ON NATIONAL AND EU LOCATIONS. HOWEVER, WE INFORM YOU THROUGH THIS PRIVACY POLICY THAT THE PERSONAL INFORMATION MAY BE STORED OUTSIDE YOUR HOME COUNTRY. THIS DOES NOT MEAN THAT WE TRANSFER THE PERSONAL INFORMATION TO THE OWNERS OF THESE PLATFORMS OR THAT WE AUTHORISE THE OWNERS OF THESE PLATFORMS TO USE YOUR PERSONAL INFORMATION. FOR MORE DETAILS ON THIS TOPIC WE RECOMMEND TO READ THE DOCUMENTATION AVAILABLE ON THESE GLOBAL CLOUD PLATFORMS.

We will retain your personal information on our system only for as long as we need it in accordance with the purposes we collected, or as it is required by the law. Your personal information will be stored both in electronic and physical formats. When we will receive a request for deleting personal information we will remove any and all records (electronic records or physical records) except for those records which are subject to be retained as required by the law (e.g., contracts, invoices). We will keep also the records about your activity on incetra.rs.

At any time, you have the right:

• to be informed about the processing of your personal data
• to request access to or a copy of any personal data which we hold about you
• to request rectification of your personal data if you consider that it is inaccurate or not up-to-date
• to ask us to delete your personal data, if you consider that we do not have the right to hold it
• to restrict/withdraw consent for processing of your personal data

You can contact us at office@incetra.rs if you want to enforce any of these rights. Any request for access to your personal data must be in writing and we will respond within a reasonable period in compliance with Data Protection Legislation. We reserve the right to charge a reasonable fee (reflecting the costs of providing the information) or to refuse to respond where requests are manifestly unfounded or excessive. In this case, we will explain the situation to you and we will inform you about your rights.

We may update this Privacy statement at any time by publishing an updated version on this page. Please check back frequently to see any updates or changes to our Privacy statement. The new modified or amended Privacy statement will apply from the revision date published on this page.

If you have any questions or complaints about this Privacy statement or the way your personal information is processed on the website, or would like to exercise one of your rights set out above, please contact us by email at office@incetra.rs.